You will be assigned to one of our friendly and knowledgeable Patient Services Representative to help you at every step on your journey to pain relief. We will begin by discussing your symptoms, medical history, diagnosis, and treatment to fully understand your case. We will also answer any of your questions to help take any uncertainties out of the process.
There is never a charge to speak with a Patient Services Representative.
If you have had an MRI or CT scan of your problem area, please send it in. Our highly specialized medical staff will provide you with a second opinion – free of charge – to help determine the least invasive and most effective treatment plan for you.
Once your MRI report and/or images has been reviewed, your Patient Services Representative will discuss treatment possibilities and the next steps with you.
As part of our full service approach, our insurance team will check your benefits for you. This means you won’t have the headache of dealing with your insurance company. Simply take a picture of your insurance card and send it to us. We will then provide a clear estimate of any out of pocket expenses you may incur. Note: Most of our procedures are covered by private insurance plans, and we provide many financing options should you need them.
Meet your doctor face-to-face and discuss any remaining questions. Following your pre-surgery clearance, you may undergo some diagnostic pain mapping to confirm your pain sources.
You will arrive at the surgical facility where staff will assist you in surgical prep. You will most likely be placed under light general sedation and admitted to the procedure room. Soon you will be up, walking, and ready to discharge.
After the procedure, you will visit your doctor for a post-op evaluation and instructions. Rest, relax, and enjoy your new life.
You’re on your way home!
To ensure quality and because we constantly strive to improve, we will contact you several times after your procedure to make sure all is well and you are back to enjoying a pain-free life! Of course, we’re always delighted when patients reach out to us, so don’t be a stranger.