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PATIENT EXPERIENCE

When you are in constant back or neck pain, it’s difficult to enjoy life. Let us show you the easy path to find the best treatment for your pain.

Typical Patient Experience: Back and neck pain can severely diminish your quality of life and has been associated with other health problems, like depression and migraine headaches, as well as long-term financial burdens. Renew Spinal Care, Inc. provides a full-service route to recovery with these simple guided steps:



1. CONSULT

TALK WITH YOUR PATIENT SERVICES REPRESENTATIVE

You will be assigned to one of our friendly and knowledgeable Patient Services Representative to help you at every step on your journey to pain relief. We will begin by discussing your symptoms, medical history, diagnosis, and treatment to fully understand your case. We will also answer any of your questions to help take any uncertainties out of the process.

There is never a charge to speak with a Patient Services Representative.




2. MRI REVIEW

SEND YOUR MRI FOR A FREE REVIEW

If you have had an MRI or CT scan of your problem area, please send it in. Our highly specialized medical staff will provide you with a second opinion – free of charge – to help determine the least invasive and most effective treatment plan for you.


SEND MRI


3. MRI RESULTS

DISCUSS YOUR MRI RESULTS WITH YOUR PATIENT SERVICES REPRESENTATIVE

Once your MRI report and/or images has been reviewed, your Patient Services Representative will discuss treatment possibilities and the next steps with you.




4. BENEFITS

REVIEW YOUR INSURANCE, COST AND FINANCING OPTIONS

As part of our full service approach, our insurance team will check your benefits for you. This means you won’t have the headache of dealing with your insurance company. Simply take a picture of your insurance card and send it to us. We will then provide a clear estimate of any out of pocket expenses you may incur. Note: Most of our procedures are covered by private insurance plans, and we provide many financing options should you need them.




5. SCHEDULE

SCHEDULE YOUR PROCEDURE AND TRAVEL PLANS

You will be assigned to one of our friendly and knowledgeable Patient Services Representative to help you at every step on your journey to pain relief. We will begin by discussing your medical history, symptoms, diagnosis, and treatment to fully understand your case. We will also answer any of your questions to help take any uncertainties out of the process.


  • Pre-Op
  • Procedure Day
  • Post-Op

Meet your doctor face-to-face and discuss any remaining questions. Following your pre-surgery clearance, you may undergo some diagnostic pain mapping to confirm your pain sources.

You will arrive at the surgical facility where staff will assist you in surgical prep. You will most likely be placed under light general sedation and admitted to the procedure room. Soon you will be up, walking, and ready to discharge.

After the procedure, you will visit your doctor for a post-op evaluation and instructions. Rest, relax, and enjoy your new life.

You’re on your way home!



6. FOLLOW UP


To ensure quality and because we constantly strive to improve, we will contact you several times after your procedure to make sure all is well and you are back to enjoying a pain-free life! Of course, we’re always delighted when patients reach out to us, so don’t be a stranger.


CONTACT US


ONE TRIP ONE PROCEDURE

Because Renew Spinal Care, Inc. physicians can treat causes of chronic pain at multiple levels of the spine in one outpatient procedure*, our goal is for you to visit only once – unlike other providers, who may expect you to schedule multiple trips.

*Treatment plans are customized to meet your specific pathology. Patient experiences may vary.


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OUR PROCEDURES CAN HELP PROVIDE RELIEF FROM:


Bulging or Herniated Discs


Spinal Stenosis


Degenerative Disc Disease


Scar Tissue


Nerve Impingements


Nerve Root Inflammation


Previous Failed Open Back Surgery


Sciatica

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Copyright by Renew Spinal Care, Inc. 2016. All rights reserved.